In today’s cut-throat market, businesses leave no stone unturned to create a unique experience for their clients. And customer communication is the key to ensuring that your clients enjoy the same experience every time. Customer communication should have to be prompt for...

Here’s the problem:   The US continues to lag behind other countries in several education metrics. The educational dichotomy created by socioeconomic and geographical issues is increasing. Even Students with a college degree are having difficulty finding jobs. Remote work...

How Boxing, an 80s Sitcom, Philosophy, Science, and a 2000s Movie Define Automation for Good   The jab is the first punch any new boxer will learn. It is the most basic strike, but it is the most crucial punch in any good fighter’s toolkit. A quick, technically sound jab can...

The following is a prelude to our more comprehensive piece on Hyperautomation in Education   Robotic process automation (RPA), sometimes referred to as software robotics, is a form of automation that’s about automating digital processes rather than physical ones. In other words,...

One of the cutest commercials from the Super Bowl involved Robo Dog and the new electric Kia Car. Robo Dog is envious of his real-world counterparts’ relationship with humans, so he leaves his storefront perch to pursue the same relationship with the driver of the electric Kia...

RPAaaS Helps SMBs and Enterprises Scale Their Automations   The revolutionary power of RPA technology has been proven itself repeatedly across several industries, including healthcare, government, and retail. But the success of RPA is often associated with large,...

Unlike traditional automation, Robotic Process Automation (RPA) isn’t about automating physical tasks like warehouse robots would do (although it may help to use The Factory Metaphor to help better understand it’s implementation). Instead, you can think of RPA as a...

The COVID-19 pandemic has put every industry in a challenging position, and the retail sector is no different. In fact, the challenges of the pandemic, such as inventory shortages and a macro shift in supply chain link, have had a reaching impact beyond making a consumer wait...

The Symbiotic Relationship Between Humans and AI   When we say AI thinks “like a human,” we really mean that it thinks “similar to a human.” There are many key differences between our biological neural networks, and artificial neural networks. In our last article, we discussed the...

Introduction to Attention and Neural Networks In our last blog, we talked about using machine learning to expedite the data labeling and data training process. In this blog, we’ll go into more detail about what that looks like, how it is done, and what types of use cases it...

Using Machine Learning to Streamline Implementation How does artificial intelligence become intelligent? And how does machine learning learn? Automation does not automatically understand your business’s needs from the moment of implementation.   Automation should be...

When we hear the word “debt” we tend to recoil, and for good reason. In both our business and personal lives, debt can be an inhibitor of growth and sustainability. In terms of technology and automation, the same is true. But technical and automation debt are not something...